TODD is now 16Ahead. This post was written under the old name; the product lives on at 16ahead.com.
When the deeper issue is stalled execution, software development support shows how Taliferro turns execution work into working execution, and the Momentum System keeps the work tied to outcomes instead of activity.
Why the data goes nowhere
Most teams are decent at asking questions. A feedback form after a project. An RSVP for an event. A quick check-in with employees. The answers come back, someone glances at the summary, and then the file sits there. Nobody goes back and follows up with the person who said they were unhappy. Nobody reaches out to the client who left a request in the "anything else?" box.
The problem was never collecting the data. It was that collecting it and acting on it are two different jobs, and most tools only do the first one.
What TODD does with it
TODD is the second job — the part that happens after someone answers. Instead of a response landing in a spreadsheet, it becomes:
- A contact with the actual answer attached, not just a row number.
- A flag if the answer needs a human to respond — a low satisfaction score, a specific request, a "call me" checkbox.
- A drafted follow-up, so responding doesn't mean starting from a blank message.
A concrete example
Say you send a short check-in after finishing a project: "How did this go, 1 to 5?" Most tools stop at the average score. TODD looks at the person who answered "2," pulls up what they said in the open comment field, and puts them at the top of your list to follow up with today — not buried in next month's report.
What TODD doesn't replace
TODD isn't a form builder. Keep whatever you already use to actually collect answers. What changes is what happens the moment someone hits submit — instead of the response going quiet, it becomes a next action.
FAQ
Does TODD replace my form or survey tool?
No. Keep whatever you use to collect responses. TODD is what happens after someone submits — it turns the answer into a contact with context, not just another row in a spreadsheet.
What happens to the data after it's collected?
TODD organizes it by who said what, flags who needs a follow-up based on their answers, and can draft that follow-up for you.
Is this only for customer feedback?
No. It works for any intake — event RSVPs, employee check-ins, project questionnaires — anywhere someone answers a question and a human is supposed to act on it.
Start with software development support, connect it to the momentum system, or show us the drag point.