Achieving business objectives requires a seamless flow of information between all business functions.
Multiple business departments need integrated information flow:
- To retain customers
- Capture customer information
- Follow up with clients
- Receive a customized request for a product or service
- Product design
- Manage processes
- Deliver finished goods
- Collect payments
Further, to execute complex processes efficiently quick data exchange between applications through efficient software integration is necessary.
Achieving an ideal solution requires one of two actions:
- Integrating and customizing existing applications, which can be time consuming and result in a hodgepodge of programs strung together with complex coding and programming processes.
- Adopting flexible applications designed, developed, and supported to work together.